Glyceral
SGNL · Setup guide

Set up SGNL Email & SMS Marketing

Everything you need to go from install to live, in order. Takes about 25 minutes, plus time for dns to update.

7 stepsAbout 25 minutes, plus time for DNS to updateAbout SGNL
admin.shopify.com/store/your-store/apps/sgnl/app
SGNL
HomeProfilesListsSign-up formsSendingSettingsPlans
SGNL - Email & SMS Marketing

Setup

Importing…
Customers and orders imported
Create a sign-up formCreate
Turn on the SGNL app embed
Set your sender name and reply-to
Verify your sending domain
New formPublish

Content

Pop-upEmbedded
Headline
Get 10% off your first order
Show after
8 seconds
Add to list
Newsletter
App embeds
SGNL
Save
Add to cart
SendingSave

Sender

From name
Trailhead Supply
From email
hello@trailheadsupply.com
Reply-to
help@trailheadsupply.com
Sending domainPending

DNS records

TXT sgnl._domainkey · v=DKIM1; k=rsa; p=MIGf…TXT @ · v=spf1 include:amazonses.com ~allTXT _dmarc · v=DMARC1; p=none
Verify
Step 1 of 5 · Your customers import automaticallyOn install, SGNL imports your Shopify customers and orders. Watch progress on the Home page.

Before you start

  • Access to your domain's DNS settings (Namecheap, GoDaddy, Cloudflare or similar)
  • The email address you want to send from
  • A subscriber CSV, if you're moving from another email tool

Setup steps

  1. Install SGNL

    Apps › SGNL

    Install and approve permissions. SGNL starts importing your customers and orders right away; large stores can take a few minutes.

  2. Create a sign-up form

    SGNL › Sign-up forms › Create

    Pick a pop-up or embedded form, write a clear offer, choose when it appears, and pick the list new subscribers join. Consent is recorded with every signup.

  3. Turn on the SGNL app embed

    Online Store › Themes › Customize › App embeds › SGNL

    Switch it on and save. Your forms start showing, and browsing activity is tracked for abandonment flows.

  4. Set your sender name and reply-to

    SGNL › Sending

    Use a name customers recognize, usually your store name, and a reply-to inbox someone reads.

  5. Verify your sending domain

    SGNL › Sending › Domain

    SGNL shows three DNS records (DKIM, SPF and DMARC). Add them at your domain host exactly as shown, wait for them to update, then click Verify.

    DNS changes can take anywhere from a few minutes to a few hours. You can keep setting up while you wait.

  6. Import your list (optional)

    SGNL › Profiles › Import

    Upload a CSV from Klaviyo, Mailchimp or Shopify. Map the columns, choose a list and confirm your contacts gave consent.

  7. Turn on flows and send a campaign

    SGNL › Home

    Turn on the welcome series and abandoned checkout flows, then send your first campaign to a list or segment.

After setup

  • Send a test to yourself before every campaign.
  • On Email plans, try A/B testing subject lines.
  • Check reporting a few days after each send.

Troubleshooting

My form doesn't appear.

Turn on the SGNL app embed and save the theme. Check the form is published and its display rules match the page.

Domain verification fails.

Copy each record exactly; some hosts add your domain to the name automatically, so enter only the part before your domain.

Contacts count is higher than expected.

Only contacts who can receive email count toward your plan. Unsubscribed and bounced contacts don't.

Still stuck? Email support@glyceral.com with your store's .myshopify.com address and the step you're on. Support options

Ready to install SGNL?

Install from your Shopify admin, then follow this guide step by step.

Install SGNL All guides